COOKIE POLICY

ROOTS Canada

Effective Date: 03 Apr 2026

Last Updated: 03 Apr 2026

1. Introduction

This Cookie Policy ("Policy") explains how ROOTS Canada ("ROOTS Canada", "ROOTS", "we", "our", or "us") uses cookies and similar tracking technologies when you visit rootscanadapro.com (the "Website").

This Policy should be read together with our:

  • Privacy Policy
  • Terms & Conditions

By continuing to use our Website, you acknowledge that cookies may be used in accordance with this Policy. Where required by applicable law, we will request your consent before placing non-essential cookies on your device.

2. What Are Cookies?

Cookies are small text files stored on your computer, mobile phone, tablet, or other device when you visit a website.

Cookies help websites:

  • Recognize your browser or device.
  • Remember your preferences.
  • Improve website performance.
  • Keep your shopping cart active.
  • Enhance security.
  • Analyze website traffic.
  • Personalize your browsing experience.

In addition to cookies, we may use similar technologies including:

  • Pixel Tags
  • Web Beacons
  • Local Storage
  • Session Storage
  • Software Development Kits (SDKs) (where applicable)

For simplicity, this Policy refers to all such technologies collectively as "Cookies."

3. Why We Use Cookies

ROOTS Canada uses cookies to:

  • Operate and maintain the Website.
  • Remember your login session.
  • Store your shopping cart.
  • Save your preferences.
  • Improve website performance.
  • Understand how visitors use our Website.
  • Measure the effectiveness of marketing campaigns.
  • Prevent fraudulent activities.
  • Enhance website security.
  • Improve customer experience.

Cookies also help us identify technical issues and continually improve our services.

4. Types of Cookies We Use

A. Strictly Necessary Cookies

These cookies are essential for the Website to function properly.

They enable features such as:

  • Secure Login
  • Shopping Cart
  • Checkout Process
  • Fraud Prevention
  • Security Verification
  • Session Management

Without these cookies, certain Website functions may not operate correctly.

Because these cookies are necessary for providing our services, they generally cannot be disabled through our Website.

B. Functional Cookies

Functional cookies remember your choices to improve your browsing experience.

Examples include:

  • Preferred Language
  • Region Selection
  • Saved Login
  • Recently Viewed Products
  • Wishlist Preferences
  • Accessibility Settings

Disabling these cookies may reduce certain personalized features of the Website.

C. Performance & Analytics Cookies

These cookies help us understand how visitors interact with our Website.

They collect information such as:

  • Number of Visitors
  • Pages Visited
  • Time Spent on Pages
  • Navigation Behaviour
  • Website Performance
  • Error Reports
  • Device Information

This information is used only to improve our Website and services.

D. Marketing & Advertising Cookies

With your consent, these cookies help us:

  • Display relevant advertisements.
  • Measure advertising performance.
  • Understand campaign effectiveness.
  • Recommend products based on browsing behaviour.
  • Deliver personalized marketing communications.

These cookies may also be placed by trusted advertising partners.

5. Third-Party Cookies

Some cookies on our Website may be placed by trusted third-party service providers.

These may include services used for:

  • Website Analytics
  • Payment Processing
  • Marketing Campaigns
  • Customer Support
  • Advertising Measurement
  • Fraud Prevention

Examples may include:

  • Google Analytics
  • Google Ads
  • Meta (Facebook & Instagram)
  • Shopify Services
  • Payment Gateway Providers

These third parties operate under their own privacy and cookie policies.

ROOTS Canada does not control how third-party cookies are managed after they are placed.

6. Cookie Consent

When you visit our Website for the first time, you may be presented with a Cookie Consent Banner allowing you to:

  • Accept All Cookies
  • Reject Non-Essential Cookies (if available through your consent tool)
  • Customize Cookie Preferences

Strictly Necessary Cookies remain active because they are essential for the operation of the Website.

Your cookie preferences may be remembered for a limited period. If you clear your browser cookies, you may be asked to set your preferences again during your next visit.

7. Managing Cookies

Most browsers allow you to:

  • View stored cookies.
  • Delete cookies.
  • Block cookies.
  • Disable third-party cookies.
  • Receive notifications when cookies are placed.

You can manage cookie settings through your browser.

Please note that disabling cookies may affect certain Website features, including:

  • Account Login
  • Shopping Cart
  • Checkout
  • Saved Preferences
  • Personalized Recommendations

8. Information Collected Through Cookies

Depending on your interaction with our Website, cookies may collect information such as:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Session Duration
  • Products Viewed
  • Shopping Cart Activity
  • Search Queries
  • Referral Source
  • Approximate Location
  • Advertising Identifiers

Where such information identifies or relates to an individual, it will be handled in accordance with our Privacy Policy.

9. Cookie Retention

Different cookies remain active for different periods depending on their purpose.

Typical retention periods include:

Cookie Type Typical Retention
Session Cookies Deleted when browser closes
Functional Cookies Up to 12 months
Analytics Cookies Up to 24 months
Marketing Cookies Up to 180 days

Retention periods may vary depending on the browser, device, or third-party service used.

10. Changes to this Cookie Policy

ROOTS Canada reserves the right to update or revise this Cookie Policy at any time.

Changes may be made to reflect:

  • Changes in applicable laws.
  • Website improvements.
  • New technologies.
  • New third-party service providers.
  • Business requirements.

The latest version of this Policy will always be available on our Website with the updated "Last Updated" date.

11. Contact Us

If you have any questions regarding this Cookie Policy or the use of cookies on our Website, please contact us:

ROOTS Canada

Website: https://rootscanadapro.com

Customer Support Email: rootscanadapro@gmail.com

Phone: 011-40505050

Business Hours:
Monday – Saturday
10:00 AM – 6:30 PM IST

Registered Office Address:
5/59. Shop No. 3, Ground Floor, WEA, Karol Bagh, Delhi – 110005

This Cookie Policy shall be governed by the laws of India.

Any dispute arising out of or relating to this Policy shall be subject to the exclusive jurisdiction of the competent courts having jurisdiction over the registered office of ROOTS Canada, unless otherwise required by applicable law.